Before selecting a moving company, inquire about their services

Get clients for moving services

Before the movers come to your house, ask these questions while they are on the phone. This is your opportunity to interview the mover to determine whether they fit your requirements. 

Inquiring about the following issues can also help you determine if the mover is trustworthy and avoid hiring a dishonest mover.

  • Estimates and rates

Inquire about the company’s rate; most will supply a per-pound charge as well as a distance rate. 

Do not choose a business that provides a quotation based on cubic feet. If you are going over vast distances, a carrier estimate should be based on weight. Some firms may charge an hourly fee for small distances. 

The hourly rate and growth rate will remain constant, but the estimate may vary depending on the rate supplied by the firm. Keep in mind that the moving company must present you with a written estimate and a copy of it. 

To be considered an agreement, the estimate must contain all costs and be signed by both you and the Denver movers CO. The estimate must also include a payment method and be dated.

  • Subcontractors

Some of the major moving businesses subcontract to smaller organizations. If this is the case with the firm you are considering utilizing, request the name of the subcontractor, as well as a comprehensive list if the company utilizes many subcontractors. If the mover is unsure, ask them to investigate and get back to you.

This information must be made accessible and not concealed. Check out the drivers if subcontractors are engaged to guarantee you continue to get decent service. The majority of subcontractors are local movers who own their own vehicles for transportation. We had previously dealt with subcontractors and received excellent service.

  • Extra charges

Determine if there are any extra costs or whether additional fees apply. Some firms may charge an additional fee for awkward products, if the location is difficult to reach, or if the cargo must be carried by hand for a particular distance. 

To prevent such expenditures, be mindful of bigger things and plan ahead of time where the truck can park if there are any stairs, and if you are moving into a condominium or high-rise, research any possible obstacles such as elevator usage and weight limitations. 

These extra expenses are known as flight charges and long-term charges, and they should be negotiated in advance with the mover. These fees should not apply if you are well-organized and have made arrangements for parking and elevator usage.

If your old or new home is inaccessible by a big truck or van, the provider may need to arrange for a shuttle, which would involve extra charges.

Fuel fees and transportation surcharges may also apply if you are relocating to a distant place. Additionally, if your items are unable to be unloaded upon arrival, they may need to be stored. In-transit storage costs will be levied in addition to warehouse handling fees. Try to prevent this by ensuring that your new home is ready on schedule.

Transfers made in addition

Some businesses may transfer your possessions from one truck to another for long-distance transfers. Additional transfers raise the possibility of harm and loss. Keep this in mind while selecting your carrier and be sure to inquire ahead of time. Also, if you’re relocating during the winter or rainy season, check to see whether the provider covers water damage.

  • Insurance

Inquire in-depth about insurance. Insurance will be provided at an extra expense by the moving firm. Insurance is often dependent on weight, so you’ll need to assess the worth of your possessions against what the insurance policy would cover if they arrive damaged or not at all. 

The standard coverage is 60 cents per pound, which is usually insufficient to cover the real cost of the damaged item. Check your house insurance to determine if it provides extra coverage for relocating before purchasing additional insurance.

Services for packing/storage

Discover how goods are safeguarded and labeled. Most firms will shrink your couch and wrap it for you; smaller ones may charge for this service. 

Inquire about how products are labeled and how they will be recognized when they arrive. Keep a precise inventory of all your stuff, including the number of boxes, individual components, and odds and ends.

Also, ask whether the mover plans to charge for appliance servicing up front and if so, inquire about their procedures for prepping appliances for shipment, to see if you can do it yourself or locate someone who would. 

Absolutely free Most businesses do not charge for regular large appliances, but they do charge for any extras.

If you need storage, inquire if the organization provides it. Larger organizations frequently do this and having the truck drop off your stuff for you might save you time and money. It’s a good idea to look into storage options ahead of time.

Claims and complaints

Inquire with the firm about any ongoing complaints or claims against you. Most will provide you with a history of complaints and claims, as well as whether or not they were addressed satisfactorily for the consumer. 

Details are not always supplied, but if there are any unresolved difficulties, request further information regarding the nature and basis for the claim and grievance. Inquire about the number of claims and complaints they have received; this is an excellent indicator of your incident record.

Request references/recommendations.

The most dependable businesses will instantly give you letters from satisfied consumers. And, although anybody with a printer and a computer can create supporting papers, you can normally presume they’re genuine and impartial.